Privacy Policy

01

Who we are

Fullerton Management Group Ltd. is a Sales Performance Architecture™ firm registered in Jamaica and based in Kingston. FMG is responsible for the personal information described in this policy.

02

What we collect

We collect only what we need to respond to you and to deliver what you asked for.

• Through the contact form: your name, role, organization, email address, phone number if you give it, the subject you choose and your message.
• Through the Sales Performance Pulse™: your name, email address, role and organization, your answers, and the score, designation and layer results they produce.
• When you speak or work with us: the notes and records needed to prepare for a Pulse Review, an engagement or a speaking date.
• When you browse this site: basic technical information such as pages visited, browser type and approximate location, if site analytics are switched on. We do not record what you type into the contact form for analytics.

03

How we use it

• To answer your enquiry, normally within 24 hours.
• To deliver your Sales Performance Pulse Report and prepare for your Pulse Review.
• To scope, deliver and report on an engagement you have agreed with FMG.
• To arrange keynotes, executive briefings and other speaking engagements.
• To send you insights or updates you have asked to receive. You can stop these at any time.
• To keep this website secure and working well.

04

What we do not do

We do not sell, rent or trade your personal information, and we never share it with third parties for their own marketing.

05

Who helps us

We use a small number of trusted service providers to host this website, run the Pulse, receive contact form messages and manage our client records. They process your information only on our instructions and only to provide their service to FMG. Some of them may store data outside Jamaica. Where that happens, we require them to protect it to a standard at least equal to this policy.

06

Pulse results and confidentiality

Your Pulse answers and results belong to your organization's conversation with FMG. We do not publish them or share them with anyone outside FMG without your written permission. We may use results with every name and identifying detail removed to improve the Pulse and FMG's methodology.

07

Your rights

Under the Data Protection Act, 2020 of Jamaica, and the law that applies where you live, you can ask us to:

• Access: give you a copy of the personal information we hold about you.
• Correct: fix anything that is inaccurate or incomplete.
• Delete: remove your information, unless the law requires us to keep it.
• Stop: stop using your information for updates or insights, at any time.

To use any of these rights, send a message through our contact page and choose "Privacy request" as the subject. We will confirm receipt within 24 hours and respond in full within 30 days.

08

How long we keep it

We keep personal information only as long as we need it for the purposes above, for the length of any engagement, and for any period the law requires. When it is no longer needed, we delete it or remove anything that identifies you.

09

Security

We protect your information with reasonable technical and organizational safeguards, including encrypted connections on this website and restricted access within FMG. No method of transmission or storage is completely secure, and we will tell you promptly if a breach affects your information.

10

Changes to this policy

We may update this policy as our services change. The date at the top of this page shows when it was last revised.

11

Contact

For any privacy question, use the contact form and choose "Privacy request", or call us.